Exchange | Return

RETURNS 

 

YOU CAN RETURN THE ITEM(S) ONLY IF THEY ARE:

1. WRONG SIZE.

2. WRONG ITEM SENT.

3. DAMAGED/DEFECTIVE.

 

RETURN PROCEDURE

STEP 1: PLEASE EMAIL US AT dripworldwild.info@gmail.com FOR RETURN APPROVAL WITHIN 7 DAYS OF RECEIPT. PLEASE PROVIDE YOUR ORDER NUMBER AND DETAILS OF THE PRODUCT AND REASON FOR RETURN/EXCHANGE.

STEP 2: ONCE APPROVED, PLEASE RETURN THE ITEM(S) TO US IN ITS ORIGINAL CONDITION WITHIN 14 DAYS OF RECEIPT TO:

WE WILL ISSUE A REFUND WITHIN 30 DAYS OF RECEIPT.
PLEASE NOTE THE FOLLOWING:

1) THE ITEM IS YOUR RESPONSIBILITY UNTIL IT REACHES US. FOR YOUR OWN PROTECTION, WE RECOMMEND THAT YOU SEND THE PARCEL USING A DELIVERY SERVICE THAT INSURES YOU FOR THE VALUE OF THE GOODS.

2) THE COST OF RETURNING THE ITEM TO US IS YOUR RESPONSIBILITY.

3) THE PARCEL CAN TAKE UP TO 7 WORKING DAYS TO BE RETURNED TO OUR WAREHOUSE, UNLESS SENT VIA SPECIAL DELIVERY. PLEASE ALLOW 30 DAYS FOR YOUR REFUND OR EXCHANGE TO BE PROCESSED.

EXCHANGES

YOU CAN EXCHANGE THE ITEM(S) WITHIN 7 DAYS OF RECEIVING YOUR PACKAGE. YOUR ITEM(S) CAN BE EXCHANGED TO ANY OTHER ITEM WITH THE SAME OR LOWER PRICE TAG, ACCORDING WITH ITS AVAILABILITY. IF THE ITEM YOU CHOOSE TO EXCHANGE HAS A LOWER PRICE TAG THAN YOUR ORIGINAL ITEM WE WILL TRANSFER THE DIFFERENCE AS A SHOPIFY DISCOUNT CODE FOR YOUR NEXT PURCHASE. 


EXCHANGE PROCEDURE


STEP 1. FOLLOW THE RETURN PROCEDURE LISTED ABOVE. AFTER APPROVING YOUR EXCHANGE REQUEST WE WILL SEND YOU THE DISCOUNT CODE (IF APPLICABLE).

STEP 2. CREATE A NEW ORDER WITH THE DESIRED PRODUCTS. 

 

DEFINING ORIGINAL CONDITION

 

1. INCLUDE ALL TAGS AND PACKAGING.


2. ITEM MAY NOT HAVE BEEN USED FOR ANY PURPOSE OTHER THAN TRYING IT ON.

3. ITEM MAY NOT BE DAMAGED OR HAVE ANY INDICATIONS OF WEAR THAT COULD PREVENT THE ITEM FROM BEING RE-SOLD.

4. WE RESERVE THE RIGHT TO REFUSE A REFUND / EXCHANGE IF THE ITEMS HAVE AND SIGNS OF WEAR, ALTERATIONS, MISUSE OR DAMAGE.